Frequnetly Asked Questions
What products do you sell?
We offer a wide range of high-quality home décor items, including candle holders, door hangings, marriage items, acrylic rangoli, Shubh Labh décor, and more. Our products are perfect for home decoration, gifting, and celebrating special occasions.
How can I place an order?
To place an order, simply browse our product categories, select the items you’d like to purchase, and click on “Add to Cart.” Once you’ve selected everything you need, proceed to checkout to complete your order.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, and other secure online payment methods. For more details, please check our payment options during checkout.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, and other secure online payment methods. For more details, please check our payment options during checkout.
Can I cancel or modify my order?
Once an order is placed, we process it as quickly as possible to ensure fast delivery. If you need to cancel or modify your order, please contact us immediately at craftkdofficial@gmail.com. However, once the order is shipped, it cannot be canceled or modified.
How long does it take for my order to arrive?
Orders are processed within 2 business days. Delivery times vary depending on your location, but typically you can expect your order to arrive within 3-7 business days. For remote areas, delivery may take longer (10-12 business days).
What is your return and refund policy?
We accept returns on unused and undamaged items within 10 days of receiving your order. Please check our Returns & Refund Policy for detailed information on how to initiate a return. Refunds are processed after we inspect the returned items.
Do you offer gift wrapping or packaging?
Yes, we offer gift wrapping and elegant packaging for most products. If you’re purchasing a gift, please indicate this during checkout, and we will ensure your item is beautifully packaged.